It is absolutely important to us that you are completely satisfied with your purchase that is why we offer STORE CREDIT ONLY in cases which:
- The item does not fit you
- You are not satisfied with the quality
- Or you have simply changed your mind
- The item is unworn and in original condition with all the tags still attached
- The item is not a sale item
- The item is not a bodysuit or swimwear (for hygiene reasons).
- The item is returned to us within 14 days from delivery date
- A receipt and proof of purchase is available
- Absolutely no returns accepted on items returned to us with makeup/tan marks. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by BlissBabe.
The store credit will be issued in the form of a gift card which can be used to purchase a replacement.
Please note all return shipping costs need to be covered by the customer except in cases where the item is confirmed to be faulty by our team.
*Sale items, swimwear, and bodysuits are strictly excluded.
* We do not offer refunds for change of mind or wrong size choice, however, we can provide you with store credit equivalent to the price of the item/s you purchased.
We treat every order with absolute care and pack them with precision and love to make sure they are in a good condition. However, in the unlikely case of an item being delivered faulty or not as advertised, we will happily provide you with a full refund provided:
- You notify us within 14 days from delivery date providing a description of the fault in your items along with pictures as proof via email to BlissBabe.email@example.com
- Your claim of the faults have been reviewed and approved by our staff
Please note: Once your refund has been approved by our staff and a notification sent to you, it may take up to 5-7 business days for the funds to appear in your account, so please be patient. However if your refund has taken longer than this period, please contact us so we can investigate the cause of the delay.
In the case that an item is faulty, we will be able to cover the return shipping cost. Simply email a photo of postage receipt to BlissBabe.firstname.lastname@example.org for a reimbursement.